Better Impact
(New volunteer database)

Quite a number of years ago VCC EM had a custom Microsoft Access Database created for us to manage all the information of our volunteers and to create deployment related documents.  This has served us well over the years however also has some limitations.  Since 2022 we have been rolling out and continuing to use a new secure online system called Better Impact. This new system has advantages for both staff and volunteers such as:

Volunteer improvements

  • Your own login where you can keep up to date with VCC EM news and access social media feeds
  • See volunteer opportunities and if you are available to support them
  • Clearly see what shifts you have been assigned in real time
  • Update your contact information such as email, phone or address
  • Let us know when you have done other relevant training
  • Provide a general level of your availability

Staff improvements

  • A system that can be searched significantly easier
  • Notifications of upcoming expiry dates of WWCC’s etc.
  • Requests can be emailed or text to a targeted group from within the system (not a separate external system).

Emergency Operations Centre/Operational improvements

  • Ability to make notes in the system relevant to deployments and calls made, etc to hopefully avoid duplicate calls/requests during large scale events
  • Deployment history of volunteers is clearer
  • A greater ability and improved flexibility to operate EOC remotely for a short period or as a hybrid model

You all have your own personal login to the system.  Detailed instruction documents can be found via links below on how to access and navigate this platform as well as Short training Videos provided to show you how to use the functions. If you find the system difficult to navigate or out of your skill set that’s ok as we still have ways to work around that.

Click on the link below to access Help sheets and more.

www.vccem.org.au/BIHELP

 
Better Impact Drop in help sessions will be run over the coming months – See below for current dates and times.  These are unstructured where we look to help you with your questions.
Tuesday 3rd June 2pm
Wednesday 2nd July 2pm 
Zoom Link – https://us06web.zoom.us/j/89730559608?pwd=RXNNaEZMVXJkV1dQVmpBZy95R0VtQT0
Passcode if asked: VCCEM